Monthly Case Vol.2｜A Smart Canteen for A New Semester
A new semester starts
as September comes.
This time we will introduce
a smart canteen that refreshes dining experience.
Keywords: Android POS、BIoT、Android payment device
Founded at the end of the last century, Huaishao School, a nine-year school with 27 classes in Jiading District, Shanghai, has a history of more than 20 years. Its teaching quality consistently ranks among the best in the district and has been recognized by the government several times, and it has established academic co-construction relationship with the High School Affiliated to Shanghai Jiao Tong University.
Keywords: Android POS、BIoT、Android payment device
Huaishao School actively responds to the Education Informatization 2.0 plan, and has completed the digital transformation and upgrading of campus administrative affairs and student score management system. The school catering management, another key part of campus informatization construction, which is related to the healthy growth of students, has been put on the agenda.
Keywords: Android POS、BIoT、Android payment device
Keywords: Android POS、BIoT、Android payment device
Keywords: Android POS、BIoT、Android payment device
Keywords: Android POS、BIoT、Android payment device
The canteen on the first floor provides meals for faculty, while the second floor, which can accommodate about 700 people, serves students. In order to avoid gatherings during the epidemic, canteen staff deliver meals and retrieve plates for students in grades 1-5, while students in grades 6-9 dine in the canteen one class after another.
The canteen was faced with pain points as below:
Gathering during the peak times led to potential risks.
Low dining satisfaction caused by the changeless menu.
Students usually forgot their cards, raising the labor costs of the canteen.
Weak stock management due to a lack of data-based preparation and analysis as well as poor capability in food origin tracking.
RUZHOU TECHNOLOGY, a digital transformation service provider, worked with SUNMI to design and provide a smart canteen solution for the school. The solution implemented at the beginning of the new semester offers 1200 students and school staff convenient, safe and user-centric services.
01
Customizable.
Keywords: Android POS、BIoT、Android payment device
Using the mini program provided, parents can in advance customize weekly meal plan for their children according to preferences and nutrition needed. Additions can be made to combos, making more options available.
Keywords: Android POS、BIoT、Android payment device
Keywords: Android POS、BIoT、Android payment device
Keywords: Android POS、BIoT、Android payment device
Students can tap their cards using the SUNMI K2 Smart Kiosk Terminals on the first and second canteen floors to check the meals ordered online and go to the right pickup windows, and if they forgot to bring cards, they can simply enter their class and student number to get a ticket, which can then be used to get a fixed combo, thus the dining speed has been greatly improved.
Keywords: Android POS、BIoT、Android payment device
SUNMI K2 Smart Kiosk Terminal also helps reduce labor costs. The canteen used to hire staff to manage transactions with students who forgot to bring their cards, now that is not a problem any more.
02
Orderly.
Keywords: Android POS、BIoT、Android payment device
“Thanks to the devices and systems, we have seen a great productivity increase since the beginning of this semester. Now students can quickly pick up their meals with only a tap of card or a ticket, pretty convenient.”
—— Canteen Staff
Peak hours is not a headache for canteen staff any more even when they provides more kinds of combos for students. SUNMI D2 Smart Desktop Terminals, combined with RUZHOU’s simple UI design greatly facilitates the ordering process.
Keywords: Android POS、BIoT、Android payment device
Keywords: Android POS、BIoT、Android payment device
Keywords: Android POS、BIoT、Android payment device
Keywords: Android POS、BIoT、Android payment device
Just a tap of card, or a scan of ticket using SUNMI Blink ScanBox, students can check their combo details on the customer display, while staff can tap on the main display to get the combo ready for pickup. Compared with the traditional process, the efficiency has been increased at least five times.
The queue moves quickly: a student only stop for less than 2 sec for pickup.
Keywords: Android POS、BIoT、Android payment device
Despite that faculty still need to order dishes on-site, the checkout efficiency has been increased 30% thanks to the user-centric UI and smooth operations enabled by RUZHOU and SUNMI’s products.
03
Visualized.
Keywords: Android POS、BIoT、Android payment device
“Data helps remove the guesswork. We can provide better services based on the preferences shown thanks to the menu management and comments management features on the backend. We can also monitor material stock level and quality using the system.”
——Canteen Manager, Li
Personalization always sits at the center for RUZHOU when designing a smart canteen system. Different from traditional catering management system, RUZHOU added a big data analytics feature to the system, with which the management team can accurately know the purchase, sales and stock level without spending much time on data work.
Keywords: Android POS、BIoT、Android payment device
Wrapping Up
To support the Education Ministry’s efforts in cutting the “twin pressures”, Huaishao School plans to implement flexible after-school services and the canteen will provide suppers for students and the faculty.
SUNMI and RUZHOU will further optimize the smart canteen solution to meet the new requirements, and hope to bring convenience to more schools.
Keywords：SUNMI、Android POS、BIoT、Android payment device、mPOS Android、Android handheld、Android PDA、Android Kiosk