Value-Added Service Products

Extended Warranty Service

Extended Warranty Service

Extended 5-Year Warranty for
Lasting Reliability

Extended Warranty Service is a value-added service designed by SUNMI to extend the life-cycle of devices and ensure business continuity. By purchasing the Extended Warranty service, customers can enjoy additional years of professional technical support, repair assurance, and backup device services on top of the standard warranty period from SUNMI, safeguarding the customer’s usage experience and business operations.

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Worry-Free Coverage

Worry-Free Coverage

Extend your warranty up to 5 years, covering the
full device life cycle and minimizing the risk of
unexpected downtime.
Cost Control

Cost Control

Lock in long-term protection with a one-
time payment—no more yearly renewals or
hidden costs.
Priority Access

Priority Access

Enjoy exclusive fast-track service during the
extended warranty period—with repair efficiency
improved by 50% to reduce your wait time.
Flexible Options

Flexible Options

Available as a standalone purchase or combined
with the Device Replacement Service to meet
diverse business needs.
Replacement Service

Replacement Service

SUNMI 3rd-Generation Devices,
Rapid Replacement, shorten 70% repair time

Replacement Service is a value-added service specifically designed for SUNMI 3rd generation products. It aims to reduce business downtime through a rapid exchange device model, ensuring the efficient operation of customer devices. When a device experiences a failure within the warranty coverage, which can be directly replaced with a new or fully functional device without going through the repair process, ensuring the continuity and efficiency of their business.

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Rapid Response for failures

Rapid Response for failures

Get your faulty device replaced the same day or next
day to minimize product downtime and
ensuring continuous operation.
Uninterrupted Business

Uninterrupted Business

With backup device protection, no need to endure long
repair cycles, ensuring your operations run smoothly
without disruption.
Unlimited Replacements

Unlimited Replacements

Enjoy unlimited device replacements throughout
the service period, ensuring uninterrupted
business continuity.
Flexible Duration

Flexible Duration

Choose from 1-year, 2-year, or 3-year options for
standalone purchase, tailored to match your
business cycle needs.
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